Terms of Service

Last Updated: September 5, 2026

Welcome to ZELQABO. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Terms

By using the ZELQABO website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website after changes are posted means that you accept the updated terms.

2. Products and Services

We make every effort to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, product colors, appearance, packaging, or specifications may vary slightly from the images displayed on your device.

ZELQABO reserves the right to modify product information, prices, availability, or discontinue products at any time without prior notice.

3. Orders and Payments

When you place an order with ZELQABO, you agree to provide accurate and complete information.

We reserve the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraudulent activity, or incorrect customer information.

All orders are subject to confirmation and availability.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

If an incorrect price is displayed due to a technical or human error, ZELQABO reserves the right to cancel the affected order and provide a refund for any amount already paid.

5. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery time provided at checkout or on our website.

Delivery times may vary due to factors outside our control, including courier delays, weather conditions, public holidays, customs procedures, or other unforeseen circumstances.

ZELQABO is not responsible for delays caused by third-party shipping providers or circumstances beyond our reasonable control.

6. Returns and Refunds

Our returns and refunds are subject to our Return & Refund Policy.

Customers may request a return within 5 calendar days from the date of delivery, subject to the applicable return conditions.

Approved refunds will be processed within 3 business days after the returned product has been received and inspected.

7. User Conduct

You agree not to:

• Use our website for unlawful or fraudulent purposes.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the security or operation of our website.

• Provide false or misleading information.

• Copy, reproduce, or misuse our website content without permission.

• Use our website in a way that may harm ZELQABO or its customers.

8. Intellectual Property

All content on the ZELQABO website, including logos, brand names, text, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to ZELQABO unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

9. Third-Party Services

Our website may use third-party services, payment providers, delivery companies, or other external platforms.

ZELQABO is not responsible for the policies, availability, or actions of third-party services. Your use of third-party services may be subject to their own terms and conditions.

10. Limitation of Liability

To the extent permitted by applicable law, ZELQABO will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

We do not guarantee that our website will always be available, uninterrupted, secure, or completely free from errors.

11. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you acknowledge that you have read and understood our Privacy Policy.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, to the extent applicable.

Any disputes will be handled in accordance with applicable Saudi Arabian laws and regulations.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact ZELQABO Customer Support through the contact information provided on our website.

By using the ZELQABO website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.